|Chapter 12: Devotional Service|
maitrah karuna eva ca
santustah satatam yogi
One who is not envious but is a kind friend to all living entities, who does not think himself a proprietor and is free from false ego, who is equal in both happiness and distress, who is tolerant, always satisfied, self-controlled, and engaged in devotional service with determination, his mind and intelligence fixed on Me — such a devotee of Mine is very dear to Me.
Having described various grades of His devotee in the previous 5 verses (12.8-12.12), Krishna talks about the essential qualities of these devotees in the last eight verses (12.13-12.20) of the chapter. In these two verses Krishna talks about the behavior of the devotee and the qualities that lead to such a behavior.
A devotee does not suffer in his mind from the hatred of others. This is because he will not even hate one who hates him (advesta). Rather he is friendly (maitra) and merciful (karuna) to all persons. He does not make distinctions on the body platform (nirmamah) because he does not think of the body as self (nirahnkara).
A devotee does not does not get perturbed by his bodily suffering. He is able to tolerate it (ksami) thinking that this is the fructified reactions of his own past activities (prarabdha karma).
A devotee is always satisfied (santustha). One may wonder that having just described as devotee as being undisturbed in body and mind, by what means does he get satisfaction? Krishna explains that this satisfaction comes from influence of devotional service. By being fixed in the process of bhakti taught by the guru (satatam yogi) the devotee is able to control all his senses (yatatma), firmly convinced about the process of devotional service (drdha-niscaya) and is thus constantly absorbed in meditating on the Lord (mayy arpita mano buddhih).
Srila Prabhupada concludes, "Such a standard of devotional service is undoubtedly very rare, but a devotee becomes situated in that stage by following the regulative principles of devotional service. Furthermore, the Lord says that such a devotee is very dear to Him, for the Lord is always pleased with all his activities in full Krishna consciousness."
Please read the Sanskrit Verse and the Prabhupada's Purport.